In just a few short years, the Internet has revolutionized the way we do business. It allows us to interact with you personally across time and space to offer information and additional value, to listen to your opinions and to provide a host of integration services that you can access from the convenience of your home or office. At the same time, it also brings legitimate concerns about privacy and security.
At Aatel we are dedicated to protecting your privacy and safeguarding your personal, business, and financial information. In fact, it is one of our highest priorities and remains the cornerstone of our commitment to you. However you choose to provide information to us, we use vigorous security safeguards and adhere to privacy principles to ensure your personal and financial information is protected.
Aatel has always been and will continue to be, committed to maintaining the accuracy, confidentiality, and security of your personal and financial information. As part of this commitment, we honour established Privacy Principles to govern our actions as they relate to the use of client information. Aatel invites you to review the principles, which have been built upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.
The purpose for which client information is collected must be identified before or at the time the information is collected.
The knowledge and consent of the client is required for the collection, use or disclosure of client information, except where required or permitted by law.
The client information collected must be limited to those details necessary for the purposes identified by Aatel. Information must be collected by fair and lawful means.
Limited Use, Disclosure and Retention
Client information may only be used or disclosed for the purpose for which it was collected unless the client has otherwise consented, or when it is required or permitted by law. Client information may only be retained for the period of time required to fulfill the purpose for which it was collected.
Client information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding Client Information
Client information must be protected by security safeguards that are appropriate to the sensitivity of the information.
Aatel is required to make specific personal information available to clients concerning the policies and practices that relate to the management of their information.
Upon written request, clients shall be informed of the existence, use and disclosure of their information, and be given access to it. Clients may verify the accuracy and completeness of their information, and have it amended, if appropriate.
Handling Client Complaints and Suggestions
Clients may direct any questions or inquiries with respect to the privacy principles outlined above or about Aatel’s privacy practices by contacting the designated person(s) accountable for privacy within the company.